By electronically converting checks with image
at the point of sale, merchants save the costs of accepting, balancing,
encoding and transporting these paper documents to a local bank.
The image archive of these transactions is readily available to
resolve customer disputes or provide name and address details
vital for timely collection of return items.
This capability provides clear audit trails while
generating paybacks from reduced fraud losses, increased employee
productivity and accelerated cash flow from electronic check presentment.
Immediate return of the consumer’s check reduces the fraud exposure
that accom-panies the traditional check processing practices,
which typically result in 12 different people handling the check
before the consumer ultimately receives it in a monthly bank statement.
The EC5000i also captures images of receipts from
debit, credit, and ACH type of transactions. This is especially
important to the merchant who would normally have a paper archive
of these small receipts for signature verification in the event
of a transaction dispute. Now merchants can have an electronic
image of the receipt available to them with the customer’s signature
to quickly resolve disputes with no need to store the paper receipts.
RDM’s EC5000i performs complete image processing so that an industry
standard, binarized, compressed image can be stored locally or
transmitted to another location for storage and retrieval. RDM’s
software developers tool kit and our network of partners can help
you cost-justify and rapidly integrate the EC5000i into your environment.